Integrate MonkeyLearn with Retently NPS using Zapier
Automatically categorize and sort your Net Promoter Score feedback using the MonkeyLearn advanced text analysis engine. Let the AI do the job for you. Get insights from high volumes of NPS responses automatically, avoid manual work, and ensure consistent tagging criteria, without errors, 24/7.Start your 7-day Free Trial
Highly scalable Machine Learning API for developers building text analysis aplications. Turn emails, support tickets, chats, social media, surveys and documents into actionable data. Make your teams more efficient by automating business processes, getting insights and saving hours of manual data processing.
MonkeyLearn to Retently NPS
Analyze NPS feedback and tag new responsesAutomatically process answers with MonkeyLearn. When a new response is received in Retently, MonkeyLearn will analyze the content and classify the answer according to aspect or sentiment. The results will be sent back to Retently to tag the customer response on the platform.
Retently NPS to MonkeyLearn
Train ModelTrains a MonkeyLearn classifier when an NPS response is received.
Extract TextExtracts data from text (example: entities, keywords, etc.) when an NPS response is received.
Classify TextClassifies a text (example: topic, sentiment, etc.) when an NPS response is received.
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Use API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
- Fetch your customers from Retently
- Get the NPS, CSAT, CES scores
- Receive the latest customer feedback
- Create and update customers in Retently
- Unsubscribe customers in Retently
- Send transactional surveys