Integrate FogBugz with Retently

Trigger NPS/CSAT surveys after a support ticket is closed or a project milestone is reached, sync customer profiles and feedback data to improve project management and customer support strategies.

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About FogBugz

FogBugz is a project management and issue tracking software that enables users to track and organize tasks, cases, areas, and projects effectively. It facilitates collaboration among team members and enhances project visibility.

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FogBugz to Retently

1

New Area

Triggers when a new area is created in a project.
2

New Case in a Filter (For Your Server)

Triggers when a case matches a specified filter criteria.
3

New Category

Triggers when a new category is created.
4

New Person (User)

Triggers when a new person (user) is created.
5

New Status

Triggers when a new status is created.
6

New Case (For Your Server)

Triggers when a new case is opened.
7

New Case Event

Triggers when something happens to a case.
8

New Milestone

Triggers when a new milestone is created.
9

New Project

Triggers when a new project is created.
10

New Tag

Triggers when a new tag is created.
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Retently to FogBugz

1

Create Area

Creates a new area in the project of your choice.
2

Create Email From Case

Sends a new email from an existing case if the 'correspondent' field has not been set.
3

Create Project

Creates a new project.
4

Create Case

Creates a new case.
5

Create Milestone

Creates a new project specific or global milestone.
6

Create New User

Creates a new user.

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