Platform
experiences
Customer Experience
Build loyalty and lasting relationships across the entire customer journey
Product Experience
Combine feedback with product analytics, build products that customers love
analytics
Feedback Analytics
Extract meaningful insights from customer feedback using text and sentiment analysis
Integrations
b2b
Salesforce
Hubspot
Pipedrive
Intercom
Chargebee
Zendesk
Freshdesk
Segment
Slack
Make
Zapier
See all integrations →
ecommerce
Shopify
Salesforce
Gorgias
Zendesk
Freshdesk
Klaviyo
Segment
Slack
Alloy Automation
Zapier
Solutions
FOR B2B
Software & SaaS
Technology & Services
Consulting
Digital Agency
Logistics & Transport
FOR B2C
Ecommerce & Retail
Financial Services
Insurance
Healthcare
Telecom & Media
Customers
Pricing
Resources
Blog
NPS Benchmarks (2023)
CSAT Benchmarks (2023)
Sign in
Sign In
Free Trial
All
Net Promoter Score
NPS Benchmarks
Customer Success
SaaS
eCommerce
20 NPS Survey Question and Response Templates for 2024
There’s much more to an NPS® survey than just the quantitative rating cu...
Grigore Raileanu
Mar 12, 2024
14 min read
How SaaS Companies Can Project Their MRR Using NPS (6 Actionable Tips)
Alex Bitca
Feb 5, 2024
6 min read
2024 NPS Software Market: The Ultimate Buyer's Guide
Grigore Raileanu
Jan 15, 2024
12 min read
Try Retently 7 days for free
Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
Start Free Trial
Book a Demo
Benefits of Outsourcing your NPS process
Alex Bitca
Nov 27, 2023
6 min
eNPS - Measure and Improve Employee Experience
Alex Bitca
Nov 21, 2023
6 min
How Marketing Managers Can Benefit From NPS
Alex Bitca
Nov 17, 2023
7 min
Subscribe to our newsletter and stay updated
Subscribe
8 Actionable Tips for Engaging Survey Subject Lines
Grigore Raileanu
Oct 31, 2023
10 min
When Does an NPS Response Expire and Can Be Dismissed?
Alex Bitca
Oct 26, 2023
6 min
Is the Net Promoter Score Metric Outdated?
Alex Bitca
Oct 16, 2023
5 min
1
2
…
7