NPS Software Pricing and Plans
7-days free trial. No credit card required
Compare plan features Compare plan featuresBasic
$ 19 / mo
billed monthly
Good for consultants and freelancers who need a basic Net Promoter Score solution.
popular
Growth
$ 39 / mo
billed monthly
Great for startups who need to easily integrate with 3rd party services they are already using.
Advanced
$ 99 / mo
billed monthly
Great for SaaS, eCommerce, and SMB companies who need multi-channel transactional NPS.
Premium
$ 249 / mo
billed monthly
Great for mid-market companies who need to automate the processing of high customer feedback volume.
Subscription features comparison
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Subscription features |
Basic |
Growth |
Advanced |
Premium |
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|---|---|---|---|---|---|
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NPS Basic |
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Monthly surveys The amount of surveys you can send in a month |
250 |
1,000 |
3,000 |
15,000 |
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Daily survey limit The amount of surveys you can send within one day |
50 |
200 |
1,000 |
unlimited |
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Multiple campaigns Create and run multiple NPS campaigns simultaneously |
1 |
3 |
8 |
20 |
|
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Team members Add team members to your account, assign them roles and work together |
1 |
3 |
8 |
20 |
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Email surveys Clean and responsive surveys sent to your customers' inbox |
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In-app surveys Customize, set up and trigger NPS surveys in your web app |
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Transactional surveys Send an NPS surveys when customers trigger an event in your app |
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Survey customization & multi-language Customize the look and feel of your survey |
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Segmentation Segment your customers and their feedback |
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Conversations Close the feedback loop without leaving the app |
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NPS Automation |
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Auto-surveying Schedule your surveys to be sent automatically |
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Notifications Be notified of new feedback and custom events |
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Automation workflows Create custom automation scenarios and workflows |
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AI-powered response analytics Automatically analyze and tag your NPS qualitative feedback |
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Integrations |
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CSV import Import your customers manually from a CSV file |
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Zapier Integrate with over 1,000 services and create custom workflows |
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Intercom Import and automatically synchronize your customers from Intercom |
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Mailchimp Import and automatically synchronize your customers from MailChimp |
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Constant Contact Import and automatically sync your customers from Constant Contact |
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AWeber Import and automatically synchronize your customers from AWeber |
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Campaign Monitor Import and automatically sync your customers from Campaign Monitor |
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GetResponse Import and automatically sync your customers from GetResponse |
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Slack Be notified of new customer feedback and other events |
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Shopify Synchronize and survey your Shopify store customers |
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Microsoft Dynamics CRM Import and automatically sync your customers from Dynamics |
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Salesforce Import and automatically sync your customers from Salesforce |
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Hubspot Synchronize and survey your leads and customers. |
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Pro features |
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Export data Export your customers, feedback and conversations data |
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Retently OAuth Build custom integrations, workflows and scenarios using OAuth |
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Retently API Build custom integrations, workflows and scenarios using Retently API |
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No branding in survey Remove "Powered by Retently" branding from the survey template |
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| sign up | sign up | sign up | sign up | ||
Compare subscriptions
Basic 
NPS Basic
Monthly surveys
The amount of surveys you can send in a month
250
Daily survey limit
The amount of surveys you can send within one day
50
Multiple campaigns
Create and run multiple NPS campaigns simultaneously
1
Team members
Add team members to your account, assign them roles and work together
1
Email surveys
Clean and responsive surveys sent to your customers' inbox
In-app surveys
Customize, set up and trigger NPS surveys in your web app
Transactional surveys
Send an NPS surveys when customers trigger an event in your app
Survey customization & multi-language
Customize the look and feel of your survey
Segmentation
Segment your customers and their feedback
Conversations
Close the feedback loop without leaving the app
NPS Automation
Auto-surveying
Schedule your surveys to be sent automatically
Notifications
Be notified of new feedback and custom events
Automation workflows
Create custom automation scenarios and workflows
AI-powered response analytics
Automatically analyze and tag your NPS qualitative feedback
Integrations
CSV import
Import your customers manually from a CSV file
Zapier
Integrate with over 1,000 services and create custom workflows
Intercom
Import and automatically synchronize your customers from Intercom
Mailchimp
Import and automatically synchronize your customers from MailChimp
Constant Contact
Import and automatically sync your customers from Constant Contact
AWeber
Import and automatically synchronize your customers from AWeber
Campaign Monitor
Import and automatically sync your customers from Campaign Monitor
GetResponse
Import and automatically sync your customers from GetResponse
Slack
Be notified of new customer feedback and other events
Shopify
Synchronize and survey your Shopify store customers
Microsoft Dynamics CRM
Import and automatically sync your customers from Dynamics
Salesforce
Import and automatically sync your customers from Salesforce
Hubspot
Synchronize and survey your leads and customers.
Pro features
Export data
Export your customers, feedback and conversations data
Retently OAuth
Build custom integrations, workflows and scenarios using OAuth
Retently API
Build custom integrations, workflows and scenarios using Retently API
No branding in survey
Remove "Powered by Retently" branding from the survey template
Growth
NPS Basic
Monthly surveys
The amount of surveys you can send in a month
1,000
Daily survey limit
The amount of surveys you can send within one day
200
Multiple campaigns
Create and run multiple NPS campaigns simultaneously
3
Team members
Add team members to your account, assign them roles and work together
3
Email surveys
Clean and responsive surveys sent to your customers' inbox
In-app surveys
Customize, set up and trigger NPS surveys in your web app
Transactional surveys
Send an NPS surveys when customers trigger an event in your app
Survey customization & multi-language
Customize the look and feel of your survey
Segmentation
Segment your customers and their feedback
Conversations
Close the feedback loop without leaving the app
NPS Automation
Auto-surveying
Schedule your surveys to be sent automatically
Notifications
Be notified of new feedback and custom events
Automation workflows
Create custom automation scenarios and workflows
AI-powered response analytics
Automatically analyze and tag your NPS qualitative feedback
Integrations
CSV import
Import your customers manually from a CSV file
Zapier
Integrate with over 1,000 services and create custom workflows
Intercom
Import and automatically synchronize your customers from Intercom
Mailchimp
Import and automatically synchronize your customers from MailChimp
Constant Contact
Import and automatically sync your customers from Constant Contact
AWeber
Import and automatically synchronize your customers from AWeber
Campaign Monitor
Import and automatically sync your customers from Campaign Monitor
GetResponse
Import and automatically sync your customers from GetResponse
Slack
Be notified of new customer feedback and other events
Shopify
Synchronize and survey your Shopify store customers
Microsoft Dynamics CRM
Import and automatically sync your customers from Dynamics
Salesforce
Import and automatically sync your customers from Salesforce
Hubspot
Synchronize and survey your leads and customers.
Pro features
Export data
Export your customers, feedback and conversations data
Retently OAuth
Build custom integrations, workflows and scenarios using OAuth
Retently API
Build custom integrations, workflows and scenarios using Retently API
No branding in survey
Remove "Powered by Retently" branding from the survey template
Advanced
NPS Basic
Monthly surveys
The amount of surveys you can send in a month
3,000
Daily survey limit
The amount of surveys you can send within one day
1,000
Multiple campaigns
Create and run multiple NPS campaigns simultaneously
8
Team members
Add team members to your account, assign them roles and work together
8
Email surveys
Clean and responsive surveys sent to your customers' inbox
In-app surveys
Customize, set up and trigger NPS surveys in your web app
Transactional surveys
Send an NPS surveys when customers trigger an event in your app
Survey customization & multi-language
Customize the look and feel of your survey
Segmentation
Segment your customers and their feedback
Conversations
Close the feedback loop without leaving the app
NPS Automation
Auto-surveying
Schedule your surveys to be sent automatically
Notifications
Be notified of new feedback and custom events
Automation workflows
Create custom automation scenarios and workflows
AI-powered response analytics
Automatically analyze and tag your NPS qualitative feedback
Integrations
CSV import
Import your customers manually from a CSV file
Zapier
Integrate with over 1,000 services and create custom workflows
Intercom
Import and automatically synchronize your customers from Intercom
Mailchimp
Import and automatically synchronize your customers from MailChimp
Constant Contact
Import and automatically sync your customers from Constant Contact
AWeber
Import and automatically synchronize your customers from AWeber
Campaign Monitor
Import and automatically sync your customers from Campaign Monitor
GetResponse
Import and automatically sync your customers from GetResponse
Slack
Be notified of new customer feedback and other events
Shopify
Synchronize and survey your Shopify store customers
Microsoft Dynamics CRM
Import and automatically sync your customers from Dynamics
Salesforce
Import and automatically sync your customers from Salesforce
Hubspot
Synchronize and survey your leads and customers.
Pro features
Export data
Export your customers, feedback and conversations data
Retently OAuth
Build custom integrations, workflows and scenarios using OAuth
Retently API
Build custom integrations, workflows and scenarios using Retently API
No branding in survey
Remove "Powered by Retently" branding from the survey template
Premium
NPS Basic
Monthly surveys
The amount of surveys you can send in a month
15,000
Daily survey limit
The amount of surveys you can send within one day
unlimited
Multiple campaigns
Create and run multiple NPS campaigns simultaneously
20
Team members
Add team members to your account, assign them roles and work together
20
Email surveys
Clean and responsive surveys sent to your customers' inbox
In-app surveys
Customize, set up and trigger NPS surveys in your web app
Transactional surveys
Send an NPS surveys when customers trigger an event in your app
Survey customization & multi-language
Customize the look and feel of your survey
Segmentation
Segment your customers and their feedback
Conversations
Close the feedback loop without leaving the app
NPS Automation
Auto-surveying
Schedule your surveys to be sent automatically
Notifications
Be notified of new feedback and custom events
Automation workflows
Create custom automation scenarios and workflows
AI-powered response analytics
Automatically analyze and tag your NPS qualitative feedback
Integrations
CSV import
Import your customers manually from a CSV file
Zapier
Integrate with over 1,000 services and create custom workflows
Intercom
Import and automatically synchronize your customers from Intercom
Mailchimp
Import and automatically synchronize your customers from MailChimp
Constant Contact
Import and automatically sync your customers from Constant Contact
AWeber
Import and automatically synchronize your customers from AWeber
Campaign Monitor
Import and automatically sync your customers from Campaign Monitor
GetResponse
Import and automatically sync your customers from GetResponse
Slack
Be notified of new customer feedback and other events
Shopify
Synchronize and survey your Shopify store customers
Microsoft Dynamics CRM
Import and automatically sync your customers from Dynamics
Salesforce
Import and automatically sync your customers from Salesforce
Hubspot
Synchronize and survey your leads and customers.
Pro features
Export data
Export your customers, feedback and conversations data
Retently OAuth
Build custom integrations, workflows and scenarios using OAuth
Retently API
Build custom integrations, workflows and scenarios using Retently API
No branding in survey
Remove "Powered by Retently" branding from the survey template
Try Retently 7 days for free
Personalize your survey template, import your customers from various services, completely automate the process and start your first NPS campaign right away.
No contracts or obligations. No credit card required to start.