NPS, CSAT, CES automation for teams
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Cross-Channel Feedback
Combine email, web pop-ups and messengers to reach your customers on the channels they're most likely to engage.
Automation & Routing
Easily automate follow-up and deliver personalized experiences.
Greater Response Rate
Ensure a greater response rate by using reliable tech tools and A/B testing customer engagement variations.
Segmentation
Segment your audience and create personalized experiences using real-time data.
Integrations
Leverage integrations, from Slack to Salesforce, making it easy to drive personalized experiences and share the data across teams and platforms.
Benchmarks
Compare CX results with average data for your industry and learn where you stand among the competition.
Sentiment
Carry out omni-channel surveys to capture how customers feel about their product experience.
Engagement
Dive into analytics to understand what customers are doing across their product journey.
Feedback
Incorporate the voice of the customer into your product roadmap. Prioritize and share the data across teams and platforms.
Segmentation
Segment your audience and create personalized experiences using real-time data.
Integrations
Leverage integrations, from Slack to Salesforce, making it easy to drive personalized experiences and share the data across teams and platforms.
Benchmarks
Compare CX results with average data for your industry and learn where you stand among the competition.
Capture Every Signal
Collect valuable experience data - NPS, CSAT, and CES feedback - across all channels at critical customer journey touchpoints.
Analyze & Predict
Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Predict & prioritize the opportunities. Share those insights across your teams.
Drive Experiences
Shape experiences as they happen and close the loop on critical feedback. Drive personalized experiences with real-time data and holistic instruments.
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Get started with the world’s most trusted CX software, in days, not months.
