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Listen. Understand. Act.
Seraphine
Spearmint
Jones
Avocado
Fellow
Aava
Averie
Eyepromise
Umart
Prestomusic

The Agile CX Platform for Brands

Measure

Measure

Collect valuable customer experience data - NPS, CSAT, and CES feedback - across all channels.

Automate

Automate

Centralize real-time data from across customer touchpoints and drive personalized experiences.

Analyze

Analyze

Analyze customer sentiment, spot trends, and understand the key drivers impacting CX.

Deeply Integrated with Shopify and All Your Apps

Data shouldn’t be siloed. Retently is designed to work seamlessly with your email & SMS marketing, customer support, and call center platforms.

Deeply Integrated with Shopify and All Your Apps

Top Brands Love Retently

Top Brands Love Retently

"I loved how simple it was to get started tracking NPS and CES with Retently. I had some questions getting set up, and they handled it within five minutes.

As a customer, I love supporting these companies that actually care. I want my negative and positive feedback to actually mean something.”

Eli Weiss Sr Director of CX & Retention @ Jones Road Beauty

Let’s talk CX

Join other ecommerce businesses that are using Retently to transform
their Customer Experience and drive growth.

Let’s talk CX