Send new customer feedback alerts to Slack
Receive real-time notifications on new feedback in your Slack channels to immediately resolve reported issues or engage with satisfied customers.
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Track and improve customer satisfaction
Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your brand, product, or service is perceived.
Uncover areas that require improvements or strengths that put you ahead of your competition.
Send actionable alerts to Slack
Get instant Slack alerts whenever customers answer surveys, allowing you to promptly follow up and close the feedback loop. Each alert includes customer attributes for context, helping you understand and respond to their input more effectively.
Additionally, you can take immediate actions directly from the alert, such as assigning the feedback to another user in your Retently account or marking it as resolved.
Custom Slack alerts
Configure custom Slack alerts to send new feedback updates to relevant departments or team members, based on the campaign's targeted audience.
Integrate code-free, no developers required
Integrate Slack and Retently quickly and hassle-free!
The integration is code-free and doesn’t require developers - just authorize your Slack.
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