Customer satisfaction surveys for Salesforce

Send NPS surveys to your Salesforce contacts, collect and analyze customer feedback, and add it to Salesforce as new fields in the contact’s profile.

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Retently and salesforce

Track and improve customer satisfaction

Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your company, product or service is perceived.

Uncover areas that require improvements or strengths that put you ahead of your competition.

Sync your contacts and their fields from Salesforce

Sync contacts from Salesforce to Retently to easily filter NPS results by customer segment, region, product or any contact fields available in Salesforce.

Send automated, personalized surveys by email

Reach Salesforce contacts via automated and highly personalized email survey campaigns. Automatically follow-up or send reminder surveys to the ones who did not provide feedback.

Close the feedback loop

Send survey reminders and automatically trigger personalized autoresponders based on the received NPS score and feedback.

Follow up with Detractors to learn more about the challenges they’re facing, or invite Promoters to your referral program.

Automatically export survey feedback and score to Salesforce

Collect survey feedback and send it straight to the contacts’ profiles in Salesforce. Use this data to segment your customers based on their score and feedback, and trigger personalized messages.

Integrate code-free, no developers required

Integrate Salesforce and Retently quickly and hassle-free! The integration setup is code-free and doesn’t require developers - just authorize your Salesforce account, create a new survey campaign, and start collecting valuable customer feedback.

See the Salesforce integration in action

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