Blog on Net Promoter Score (NPS) and Customer Success

8 Practical Customer Feedback Workflow Automation Ideas

Almost any business process improvement can be stripped down to a...

by Tim July 29, 2019 9 min read

8 Practical Customer Feedback Workflow Automation Ideas

8 Practical Customer Feedback Workflow Automation Ideas

Choose the Best NPS Software for Your Business (2019 Buyer's Guide)

Choose the Best NPS Software for Your Business (2019 Buyer's Guide)

by Grigore July 2, 2019 8 min read

Choose the Best NPS Software for Your Business (2019 Buyer's Guide)

10 Unique Retently Features - Things That Only This NPS Service Can Do

10 Unique Retently Features - Things That Only This NPS Service Can Do

by Grigore June 17, 2019 6 min read

10 Unique Retently Features - Things That Only This NPS Service Can Do

What is a Good Net Promoter Score? (Updated 2019 NPS Benchmark)

What is a Good Net Promoter Score? (Updated 2019 NPS Benchmark)

by Grigore June 3, 2019 10 min read

What is a Good Net Promoter Score? (Updated 2019 NPS Benchmark)

The Confidence Question - What Is It & What Does It Mean for NPS?

The Confidence Question - What Is It & What Does It Mean for NPS?

by Tim May 2, 2019 8 min read

The Confidence Question - What Is It & What Does It Mean for NPS?

What is the Best Channel for your NPS Surveys - Email, Text or In-app?

What is the Best Channel for your NPS Surveys - Email, Text or In-app?

by Alex April 11, 2019 14 min read

What is the Best Channel for your NPS Surveys - Email, Text or In-app?

What Do Companies with High Net Promoter Score Have in Common?

What Do Companies with High Net Promoter Score Have in Common?

by Alex March 19, 2019 12 min read

What Do Companies with High Net Promoter Score Have in Common?

12 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

12 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

by Alex February 28, 2019 16 min read

12 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

5 Actionable Strategies To Drive More Sales Using Net Promoter Score

5 Actionable Strategies To Drive More Sales Using Net Promoter Score

by Alex February 7, 2019 5 min read

5 Actionable Strategies To Drive More Sales Using Net Promoter Score