Blog on Net Promoter Score (NPS) and Customer Success

5 Examples of Excellent Customer Service (And What You Can Learn)

Customer service used to be something companies offered without giving it too...

by Tim August 16, 2018 7 min read

5 Examples of Excellent Customer Service (And What You Can Learn)

Voice of the Customer - Gain Valuable Insights From Customer Feedback

Voice of the Customer - Gain Valuable Insights From Customer Feedback

by Tim August 9, 2018 7 min read

26 Actionable NPS Tips to Improve Your Survey Response Rate

26 Actionable NPS Tips to Improve Your Survey Response Rate

by Grigore July 30, 2018 15 min read

15 Great Customer Experience Quotes and What They Can Teach You

15 Great Customer Experience Quotes and What They Can Teach You

by Tim July 25, 2018 8 min read

What is a Good Net Promoter Score? (2018 NPS Report Update)

What is a Good Net Promoter Score? (2018 NPS Report Update)

by Grigore July 18, 2018 5 min read

Introducing NPS2: The Next Generation NPS Methodology

Introducing NPS2: The Next Generation NPS Methodology

by Tim July 11, 2018 8 min read

12 Great NPS Survey Questions with Examples (2018 Update)

12 Great NPS Survey Questions with Examples (2018 Update)

by Grigore July 3, 2018 8 min read

NPS Score 101: A Comprehensive Guide for Beginners

NPS Score 101: A Comprehensive Guide for Beginners

by Grigore July 2, 2018 6 min read

Choose the Best NPS Software for Your Business (2018 Buyer's Guide)

Choose the Best NPS Software for Your Business (2018 Buyer's Guide)

by Grigore June 25, 2018 8 min read