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Who Should B2B Companies Survey: Key Contacts or Product Users?

Here’s an interesting question for B2B companies that use Net Promoter S...

Alex Bitca Jul 26, 2024 5 min read
Who Should B2B Companies Survey: Key Contacts or Product Users?
What is NPS? Understanding the Basics

What is NPS? Understanding the Basics

Greg Raileanu Jul 25, 2024 12 min read
16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

16 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

Alex Bitca Jul 24, 2024 20 min read

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The Three Leading Causes of Customer Churn

The Three Leading Causes of Customer Churn

Alex Bitca Jul 23, 2024 10 min
Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

Alex Bitca Jul 22, 2024 11 min
Closing the Customer Feedback Loop: Turn Insights into Action

Closing the Customer Feedback Loop: Turn Insights into Action

Greg Raileanu Jul 19, 2024 11 min
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The Difference Between Transactional and Relationship NPS (Updated)

The Difference Between Transactional and Relationship NPS (Updated)

Alex Bitca Jul 18, 2024 8 min
How to Connect With Passives and Turn Them Into Promoters

How to Connect With Passives and Turn Them Into Promoters

Alex Bitca Jul 17, 2024 8 min
Your Net Promoter Score is Irrelevant

Your Net Promoter Score is Irrelevant

Greg Raileanu Jul 16, 2024 5 min