Wootric Alternative - Retently

Product UI & UX

Retently features a visually-pleasing UI that ensures running NPS surveys and campaigns doesn’t feel like a chore. Most of our own Promoters have told us, on multiple occasions, how much they love the clean design and the streamlined user experience.

Highly Customizable Survey Templates

Unlike Wootric, you can edit how your surveys look and read - from the background image and company logo to the font family, style, and colors. You can also add extra texts or links, and even customize the question(s) as you wish.

Retently Click to enlarge Wootric Click to enlarge

NPS Campaigns

With Wootric, you can only set up the surveys and send them out. Retently, on the other hand, lets you set up NPS campaigns (Regular + Transactional) where you can assign a set of surveys to a specific customer segment or customer lifecycle stage. Each campaign comes with its own options for:

• Audience
• Scheduling
• Workflows
• Survey Template
• Notifications
• Auto-responders

Multi-Language Setup

With Wootric, you need to either use a Javascript SDK to add a custom language setting, or use the Survey Language selector that only supports 25 languages. With Retently, you can fully customize your survey texts and translate them in any language you want.

Workflows & Automation Scenarios

Here’s just one example: Retently lets you automatically follow up and start a conversation with people who don’t leave feedback - and it only takes a few clicks with our Workflow system that is integrated in our NPS campaigns. Hundreds of other Workflows and Automation scenarios are possible thanks to our integrations.

Default and Custom Data Properties

Sync and access the data related to your respondents - name, company, region (just to name a few examples). You can also create your own custom properties for your respondents, use the properties for advanced audience segmentation, and sync all that information between integrations, databases or data warehouses.

Full Data Segmentation and Export

With Retently, you can easily segment your audience with any of our plans. Wootric requires you to get the Premium plan to enjoy that feature. Exporting data (like users and responses) also isn’t a premium feature with Retently - everyone can use it.

No Survey Branding

Unlike competitors, we removed all branding from our surveys to make sure they only resemble your own brand.

24/7 Customer Support

If you ever need any help or have a question for us, we’re right there for you - our support team works round-the-clock to offer you the best experience.