Here’s how different teams use Retently to power their work
Automate multi-channel NPS, CSAT, and CES survey campaigns. Understand the key drivers impacting CX. Identify the most satisfied claimants, and convert them into brand advocates.
Use survey results to better understand your target audience, improve marketing programs, optimize advertising campaigns and reduce customer acquisition costs. Find out how your product portfolio meets customer needs.
Help frontline teams stay engaged and empower them to deliver great customer experiences. Analyze customer satisfaction after interactions with support and insurance agents. Build agent scorecards and track CSAT trends.