Improve brand experience with Klaviyo surveys
Send customer surveys triggered by Klaviyo Flows, collect and analyze feedback, and export it to Klaviyo as contact properties.
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Track and improve customer satisfaction
Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your brand and products are perceived.
Uncover areas that require improvements or strengths that put you ahead of your competition.
Send surveys triggered by Klaviyo Flows
Integrate a Retently webhook into Klaviyo Flows to send transactional email surveys when contacts meet specific enrollment criteria, such as triggering an event or entering a specific list. You can also sample your audience, and delay or throttle campaigns to prevent over-surveying.
Send automated, personalized surveys
Reach Klaviyo subscribers via automated and highly personalized survey campaigns.
Automatically follow up or send reminder surveys to the ones who did not provide feedback.
Close the feedback loop
Send survey reminders and automatically trigger personalized auto-replies based on the received survey score and feedback.
Follow up with unsatisfied customers to learn more about the challenges they’re facing, or invite Promoters to your referral program.
Automatically export survey feedback and ratings to Klaviyo
Collect survey feedback and send it to Klaviyo as contact-level properties or as notes. Leverage this data to segment contacts by rating, response category, and feedback, and trigger personalized Flows.
Integrate code-free, no developers required
Integrate Klaviyo and Retently quickly and hassle-free!
The integration is code-free and doesn’t require developers - just authorize your Klaviyo account and start collecting valuable customer feedback.
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