Here’s how different teams use Retently to power their work
Automate multi-channel NPS, CSAT, and CES survey campaigns. Analyze feedback and spot CX trends. Identify happy customers, and convert them into brand advocates.
Use survey results to better understand your target audience, improve marketing programs, optimize advertising campaigns and reduce customer acquisition costs.
Help frontline teams stay engaged and empower them to deliver great customer experiences. Analyze customer satisfaction after support interactions. Build support agent scorecards and track CSAT trends.