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Redefine Your Customer Experience

With Retently, businesses can collect, analyze, and act on customer feedback to redefine their customer experience.

Redefine Your Customer Experience
Experience

Experience

Retently was founded in 2016 by a team of entrepreneurs and professionals with previous experience in running customer-centric service teams. Our name, Retently, comes from the word “retention”, which is at the core of our mission and values.
Mission

Mission

Our mission is to help businesses collect, analyze, and act on customer feedback to improve the customer experience and drive retention. We believe that happy customers are the key to long-term success, and our platform is designed to make it easy for companies to listen to and engage with their customers.
Values

Values

Our values are rooted in our commitment to continuous improvement. We believe in the power of feedback to drive growth and success, and we strive to provide our customers with intuitive and powerful tools that make it easy to collect, analyze, and act on customer feedback.
Commitment

Commitment

We are a privately owned, bootstrapped & lean company laser-focused on helping small & medium businesses improve their customer experience.
1

Product in our primary focus

8

Years of product development

12

Experienced professionals

1,000 +

Businesses track CX using Retently

3,800,000 +

Surveys sent by Retently each month

Commitment

Roadmap

Retently is a customer satisfaction survey platform that has been helping businesses collect and analyze feedback since 2016.

Initially focused on Net Promoter Score (NPS), we quickly expanded our offerings to include other CX metrics such as Customer Satisfaction (CSAT) and Customer Effort Score (CES). This allowed us to become a complete CX platform, capable of supporting SMB and mid-market businesses as they track and improve their CX.

We are proud to offer a platform that integrates seamlessly with popular BI tools and CRMs, making it easy for businesses to collect and analyze valuable feedback from their customers.

Core Team Core Team

Our core team at Retently is a diverse group of experienced professionals, distributed across the globe in countries such as Moldova, Ukraine, Spain, Latvia and the United States. As a remote-first company, we're able to bring together top talent from around the world to work on our cutting-edge product. Our team includes former employees of companies such as Google and Apple, with backgrounds in engineering and business development. Together, we're dedicated to driving innovation and delivering results for our clients.

Our Customers

We are proud to serve a diverse range of customers but mostly focused on B2B. Our customers come from a variety of industries, including saas, technology, agencies, ecommerce & retail, healthcare, financial & insurance services.

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Contact Us

At Retently, we are always happy to hear from our customers and prospective clients. To get in touch, use the contact form below, which is the quickest and easiest way to reach us.

Europe
Europe 6 Tineretului street,
Ciorescu, 2089
R. Moldova Phone: 373.22.456565
North America
North America 1606 Headway Cir STE 9078
Austin, TX 78754
United States Phone: 1.650.396.9091