Platform
experiences
Customer Experience
Build loyalty and lasting relationships across the entire customer journey
Product Experience
Combine feedback with product analytics, build products that customers love
analytics
Feedback Analytics
Extract meaningful insights from customer feedback using text and sentiment analysis
Integrations
b2b
Salesforce
Hubspot
Pipedrive
Intercom
Zendesk
Freshdesk
Segment
Slack
Microsoft Teams
Make
Zapier
See all integrations →
ecommerce
Shopify
Salesforce
Gorgias
Zendesk
Gladly
Freshdesk
Klaviyo
Yotpo
Slack
Microsoft Teams
Zapier
Solutions
FOR B2B
Software & SaaS
Technology & Services
Consulting
Digital Agency
Logistics & Transport
FOR B2C
Ecommerce & Retail
Financial Services
Insurance
Healthcare
Telecom & Media
Customers
Pricing
B2B pricing
Ecommerce pricing
Resources
Blog
NPS Benchmarks (2024)
CSAT Benchmarks (2024)
Best Ecommerce CSAT Tools
Best Ecommerce QA Tools
Best Ecommerce NPS Tools
Best B2B NPS Software
Sign in
Sign In
Free Trial
All
Net Promoter Score
NPS Benchmarks
Customer Success
SaaS
eCommerce
How to Create Your Customer Journey Map and Optimize the Touchpoints
Research from Vision Critical highlighted that the total annual cost of ...
Greg Raileanu
Oct 18, 2024
9 min read
Driving Customer Engagement with Email Signature Surveys
Christina Sol
Oct 16, 2024
13 min read
The Complete Guide to Detractors - How to Turn Them into Promoters
Greg Raileanu
Aug 21, 2024
19 min read
Try Retently 7 days for free
Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
Start Free Trial
Book a Demo
Net Promoter Score as an Ultimate Growth Hacking Metric
Alex Bitca
Aug 20, 2024
5 min
Beyond CSAT: The Power of Customer Experience Score (XSAT) for Long-Term Customer Insights
Greg Raileanu
Aug 14, 2024
6 min
Understanding the Service Recovery Paradox: How to Turn Challenges into Opportunities
Alex Bitca
Aug 13, 2024
7 min
Subscribe to our newsletter and stay updated
Subscribe
9 Examples of Advocacy Marketing Strategies Used by Top Brands
Greg Raileanu
Aug 8, 2024
11 min
How to Turn NPS Feedback Into Reviews, Recommendations and Referrals
Alex Bitca
Jul 31, 2024
9 min
Should You Use NPS For Your Exit Survey?
Alex Bitca
Jul 30, 2024
9 min
1
2
…
6