Blog on Net Promoter Score (NPS) and Customer Success - Page 2 of 9

What Do Companies with High Net Promoter Score Have in Common?

Does your company retain its customers or take them for granted? Custome...

by Alex March 19, 2019 12 min read

What Do Companies with High Net Promoter Score Have in Common?

What Do Companies with High Net Promoter Score Have in Common?

12 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

12 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

by Alex February 28, 2019 16 min read

12 Proven Tactics to Increase Your Customer Lifetime Value (CLV)

5 Actionable Strategies To Drive More Sales Using Net Promoter Score

5 Actionable Strategies To Drive More Sales Using Net Promoter Score

by Alex February 7, 2019 5 min read

5 Actionable Strategies To Drive More Sales Using Net Promoter Score

9 Practical Tips for an Effective NPS Data Analysis and Reporting

9 Practical Tips for an Effective NPS Data Analysis and Reporting

by Alex January 14, 2019 7 min read

9 Practical Tips for an Effective NPS Data Analysis and Reporting

What is Customer Effort Score (CES) & How to Measure It?

What is Customer Effort Score (CES) & How to Measure It?

by Tim December 6, 2018 7 min read

What is Customer Effort Score (CES) & How to Measure It?

6 Examples of Advocacy Marketing Strategies Used by Top Companies

6 Examples of Advocacy Marketing Strategies Used by Top Companies

by Tim November 21, 2018 7 min read

6 Examples of Advocacy Marketing Strategies Used by Top Companies

Do It Yourself Net Promoter Score: Is It Worth It?

Do It Yourself Net Promoter Score: Is It Worth It?

by Alex November 7, 2018 7 min read

Do It Yourself Net Promoter Score: Is It Worth It?

Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?

Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?

by Tim October 12, 2018 7 min read

Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?

How to Create Your Customer Journey Map and Optimize the Touchpoints

How to Create Your Customer Journey Map and Optimize the Touchpoints

by Tim October 2, 2018 8 min read

How to Create Your Customer Journey Map and Optimize the Touchpoints