Blog on Net Promoter Score (NPS) and Customer Success - Page 2 of 8

9 Practical Tips for an Effective NPS Data Analysis and Reporting

Net Promoter Score® (NPS®) is usually correlated with a business’ growth...

by Alex January 14, 2019 7 min read

9 Practical Tips for an Effective NPS Data Analysis and Reporting

9 Practical Tips for an Effective NPS Data Analysis and Reporting

What is Customer Effort Score (CES) & How to Measure It?

What is Customer Effort Score (CES) & How to Measure It?

by Tim December 6, 2018 7 min read

What is Customer Effort Score (CES) & How to Measure It?

6 Examples of Advocacy Marketing Strategies Used by Top Companies

6 Examples of Advocacy Marketing Strategies Used by Top Companies

by Tim November 21, 2018 7 min read

6 Examples of Advocacy Marketing Strategies Used by Top Companies

Do It Yourself Net Promoter Score: Is It Worth It?

Do It Yourself Net Promoter Score: Is It Worth It?

by Alex November 7, 2018 7 min read

Do It Yourself Net Promoter Score: Is It Worth It?

Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?

Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?

by Tim October 12, 2018 7 min read

Is the Chief Customer Officer a Worthwhile Addition to the C-Suite?

How to Create Your Customer Journey Map and Optimize the Touchpoints

How to Create Your Customer Journey Map and Optimize the Touchpoints

by Tim October 2, 2018 8 min read

How to Create Your Customer Journey Map and Optimize the Touchpoints

19 Great Customer Service Tips To Improve Your Customer Satisfaction

19 Great Customer Service Tips To Improve Your Customer Satisfaction

by Tim September 27, 2018 18 min read

19 Great Customer Service Tips To Improve Your Customer Satisfaction

The Reasons Behind Apple’s Customer Loyalty and High NPS

The Reasons Behind Apple’s Customer Loyalty and High NPS

by Tim September 18, 2018 10 min read

The Reasons Behind Apple’s Customer Loyalty and High NPS

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

by Grigore September 13, 2018 4 min read

How Retently Automated Customer Feedback Analysis Using MonkeyLearn