Blog on Net Promoter Score (NPS) and Customer Success - Page 2 of 8

The Difference Between Transactional and Relationship NPS (Updated)

One of the biggest advantages of Net Promoter Score© is its...

by Alex September 10, 2018 5 min read

The Difference Between Transactional and Relationship NPS (Updated)

How Airlines Use NPS to Improve Their Customer Satisfaction Ratings

How Airlines Use NPS to Improve Their Customer Satisfaction Ratings

by Alex August 22, 2018 8 min read

5 Examples of Excellent Customer Service (And What You Can Learn)

5 Examples of Excellent Customer Service (And What You Can Learn)

by Tim August 16, 2018 7 min read

Voice of the Customer - Gain Valuable Insights From Customer Feedback

Voice of the Customer - Gain Valuable Insights From Customer Feedback

by Tim August 9, 2018 7 min read

26 Actionable NPS Tips to Improve Your Survey Response Rate

26 Actionable NPS Tips to Improve Your Survey Response Rate

by Grigore July 30, 2018 15 min read

15 Great Customer Experience Quotes and What They Can Teach You

15 Great Customer Experience Quotes and What They Can Teach You

by Tim July 25, 2018 8 min read

Introducing NPS2: The Next Generation NPS Methodology

Introducing NPS2: The Next Generation NPS Methodology

by Tim July 11, 2018 8 min read

12 Great NPS Survey Questions with Examples (2018 Update)

12 Great NPS Survey Questions with Examples (2018 Update)

by Grigore July 3, 2018 8 min read

What is Net Promoter Score© (NPS)?

What is Net Promoter Score© (NPS)?

by Grigore July 2, 2018 7 min read