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How to Make an Amazing First Impression on Every Customer

You know that saying, “You never get a second chance to make a first imp...

Alex Bitca Jul 11, 2024 6 min read
How to Make an Amazing First Impression on Every Customer
Net Promoter System Imperfections

Net Promoter System Imperfections

Alex Bitca Jul 9, 2024 10 min read
NPS Campaign Strategies Explained: Ongoing, Period-Based and Touchpoint-Based Surveys

NPS Campaign Strategies Explained: Ongoing, Period-Based and Touchpoint-Based Surveys

Christina Sol Jul 8, 2024 14 min read

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How to Incorporate NPS Feedback into Your Product Roadmap

How to Incorporate NPS Feedback into Your Product Roadmap

Alex Bitca Jun 6, 2024 8 min
Is Your Net Promoter Score Biased?

Is Your Net Promoter Score Biased?

Alex Bitca May 21, 2024 7 min
Net Promoter Score for Website Visitors: Is it Worth it?

Net Promoter Score for Website Visitors: Is it Worth it?

Alex Bitca May 15, 2024 8 min
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Implement NPS Surveys Into Your Customer Lifecycle Emails

Implement NPS Surveys Into Your Customer Lifecycle Emails

Alex Bitca May 10, 2024 11 min
What is the Best Channel for Customer Surveys - Email, SMS or Pop-Up?

What is the Best Channel for Customer Surveys - Email, SMS or Pop-Up?

Alex Bitca May 8, 2024 23 min
Best Practices for Conducting an In-App NPS Survey

Best Practices for Conducting an In-App NPS Survey

Christina Sol Apr 18, 2024 15 min