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Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)

While many people think of Net Promoter Score® surveys as revolving arou...

Alex Bitca Jul 22, 2024 12 min read
Why You Aren’t Receiving Qualitative NPS Feedback (And How To Fix It)
Closing the Customer Feedback Loop: Turn Insights into Action

Closing the Customer Feedback Loop: Turn Insights into Action

Greg Raileanu Jul 19, 2024 11 min read
The Difference Between Transactional and Relationship NPS (Updated)

The Difference Between Transactional and Relationship NPS (Updated)

Alex Bitca Jul 18, 2024 9 min read

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How to Connect With Passives and Turn Them Into Promoters

How to Connect With Passives and Turn Them Into Promoters

Alex Bitca Jul 17, 2024 9 min
Your Net Promoter Score is Irrelevant

Your Net Promoter Score is Irrelevant

Greg Raileanu Jul 16, 2024 6 min
12 Practical Tips for an Effective NPS Data Analysis and Reporting

12 Practical Tips for an Effective NPS Data Analysis and Reporting

Alex Bitca Jul 15, 2024 9 min
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How Amazon Maintains an Impressive NPS

How Amazon Maintains an Impressive NPS

Alex Bitca Jul 12, 2024 10 min
How to Make an Amazing First Impression on Every Customer

How to Make an Amazing First Impression on Every Customer

Alex Bitca Jul 11, 2024 6 min
Net Promoter System Imperfections

Net Promoter System Imperfections

Alex Bitca Jul 9, 2024 10 min