Integrate Reward Sciences with Retently

Trigger NPS/CSAT surveys after reward redemptions or significant participant interactions, sync participant data to update customer profiles in Retently, and use survey feedback to optimize reward campaigns and participant engagement strategies.

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About Reward Sciences

Monitors participant interactions with campaigns, rewards redemption, and tracks participant activities through social network IDs or emails.

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Reward Sciences to Retently

1

New Conversion

Triggers when a participant engages with a campaign.
2

New Redemption

Triggers when a participant redeems a reward.
3

New Participant

Triggers when a new participant joins the loyalty program either by signing up or by directly engaging with one of its campaigns.
RetentlyReward Sciences logo

Retently to Reward Sciences

1

Track Activity by Social Network ID

Finds a participant by his/her ID on a given social network and tracks his/her activity on Reward Sciences.
2

Track Activity by Email

Finds or creates a participant by his/her email and tracks his/her activity on Reward Sciences.

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