Integrate Brevo with Retently

Sync customer profiles between Brevo and Retently to ensure up-to-date contact information, trigger NPS/CSAT surveys based on customer interactions managed in Brevo, and use survey feedback to tailor email marketing campaigns.

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About Brevo

Brevo is a CRM suite that enables the management of customer relationships, including contact management and email marketing functionalities.

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Brevo to Retently

1

New Campaign Status

Triggers when the status of a Brevo campaign is updated.
2

Contact Added

Triggers when a Brevo contact is added.
3

Contact Unsubscribed

Triggers when a Brevo contact unsubscribes from a list they belonged to.
4

Marketing Email Delivered

Triggers when a Brevo campaign marketing email is delivered.
5

Marketing Email Opened

Triggers when a Brevo campaign marketing email is opened.
6

Transactional Email Delivered

Triggers when a Brevo transactional email is delivered.
7

Link Clicked

Triggers when a Brevo contact clicks on any link in a Brevo email campaign.
8

Contact Subscribed to Specific List(s)

Triggers when a Brevo contact is subscribed to specific list(s).
9

Contact Updated

Triggers when a Brevo contact is updated (either list(s) they belong to or contact data).
10

Marketing Email Hard Bounced

Triggers when a Brevo campaign marketing email is hard bounced.
11

Transactional Email Hard Bounced

Triggers when a Brevo transactional email is hard bounced.
12

Transactional Email Opened

Triggers when a Brevo transactional email is opened.
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Retently to Brevo

1

Add or Update Contact

Adds or updates a contact in Brevo.
2

Send Transactional Email

Sends an email from your Brevo account with HTML or plain text content.
3

Custom Actions (Beta)

Creates a new action using AI.
4

Find Contact

Checks if a contact exists in Brevo by either email or mobile number.
5

Unsubscribe Contact

Unsubscribes a contact from the list(s) they belong to.
6

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.

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