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Integrate Accelo with Retently NPS

Sync NPS scores with Accelo and trigger NPS surveys from Accelo with Retently NPS. With Retently NPS & Accelo Integration, you can: send an NPS survey or add contact in Retently when a new request is created or creates a new contact or updates a contact if it already exists when an NPS score is received.

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About Accelo

The #1 professional service automation (PSA) featuring CRM, project management, email integration, retainer management, sales tracking, and support.

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retently nps to Accelo

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Accelo to retently nps

1

New Request

Send an NPS survey or add contact in Retently when a new request is created.

2

Task Assigned

Send an NPS survey or add contact in Retently when a task is assigned.

1

Create/Update Contact

Creates a new contact or updates a contact if it already exists when an NPS score is received.

2

Create Request

Creates a new request. If the request's contact does not exist, a new one will be created for you when an NPS score is received.

3

Create Timer

Starts a new timer when an NPS score is received.

4

Pause Timers

Pauses any active timers when an NPS score is received.

Accelo logo

Accelo to retently nps

1

New Request

Send an NPS survey or add contact in Retently when a new request is created.

2

Task Assigned

Send an NPS survey or add contact in Retently when a task is assigned.

Accelo logo

retently nps to Accelo

1

Create/Update Contact

Creates a new contact or updates a contact if it already exists when an NPS score is received.

2

Create Request

Creates a new request. If the request's contact does not exist, a new one will be created for you when an NPS score is received.

3

Create Timer

Starts a new timer when an NPS score is received.

4

Pause Timers

Pauses any active timers when an NPS score is received.

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Use API

Use Retently API to integrate with your web application

Our API allows you to connect Retently to your web application or an on-premise software. The API gives you the possibility to build custom integrations, workflows and scenarios using Retently OAuth.

  • List your customers from Retently
  • Get latest customer score
  • Get latest customer feedback
  • Create and update customers in Retently
  • Send transactional NPS surveys
CHECK API DOCUMENTATION