Integrate Voyager Infinity with Retently

Trigger NPS/CSAT surveys when a candidate or lead status changes, sync contact information to keep customer profiles updated in Retently, and use survey responses to improve recruitment and lead management processes.

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About Voyager Infinity

Voyager Infinity is a platform that allows users to manage candidates, contacts, and leads efficiently. It supports triggers for new or updated entries and provides functionalities to create events related to these records.

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Voyager Infinity to Retently

1

New Candidates Added

Triggers when new candidates are added to Infinity since a given date.
2

New Contacts Added

Triggers when contacts are added to Infinity since a given date.
3

New Leads Added

Triggers when new leads are added to Infinity since a given date.
4

Updated Candidates

Triggers when candidates are updated in Infinity since a given date.
5

Updated Contacts

Triggers when contacts are updated in Infinity since a given date.
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Retently to Voyager Infinity

1

Create iCapture Candidate

Creates an item in the iCapture queue, which will be processed by an active Candidate API data source.
2

Create Lead

Creates a lead record in the system.
3

Create Candidate Event

Creates an event against the Infinity candidate.
4

Create Contact Event

Creates an event against the Infinity contact.
5

Create Lead Event

Creates an event against the Infinity lead.

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