Integrate KnowMy with Retently

Trigger NPS/CSAT surveys when a candidate completes their journey or when a new stakeholder is created, allowing for feedback on the recruitment or stakeholder engagement process. Sync stakeholder profiles with Retently to maintain updated contact information and preferences.

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About KnowMy

Monitors candidate and stakeholder journeys. It triggers events when candidates complete their journeys or when new stakeholders are created. It also launches journeys to external stakeholders.

KnowMy logoRetently

KnowMy to Retently

1

Candidate Data

Triggers when a candidate has completed the journey.
2

New Internal Stakeholder

Triggers when a new internal stakeholder is created.
3

Stakeholder Journey Completed

Triggers when a stakeholder journey is completed by candidate/external stakeholder.
4

New External Stakeholder

Triggers when a new external stakeholder is created.
5

New Journey

Triggers when a new journey is created.
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Retently to KnowMy

1

Launch a New Journey

Launches a journey to the external stakeholder.

Related blog posts

How to Create Your Customer Journey Map and Optimize the Touchpoints

Table of ContentsKey TakeawaysWhat Is the Customer Journey?What Is a Cus...

Greg RaileanuGreg RaileanuOct 18, 20248 min read
How to Create Your Customer Journey Map and Optimize the Touchpoints

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