Integrate 3C Connect with Retently

Trigger NPS/CSAT surveys following appointment completions or customer updates, sync customer profiles to ensure accurate feedback targeting, and use survey responses to improve appointment scheduling and customer service strategies.

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About 3C Connect

Monitors customer and appointment events, allowing integration with other applications. It reacts to customer creation, updates, and appointment status changes.

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3C Connect to Retently

1

Appointment Completed

Triggers when the technician has completed a site appointment.
2

Customer Created

Triggers when a customer is created.
3

Appointment Started

Triggers when the technician has arrived to a site appointment.
4

Customer Updated

Triggers when a customer is updated.
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Retently to 3C Connect

We don't have any triggers yet for 3C Connect, but we're working on it!

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