Integrate 17hats with Retently

The most compelling integration scenario is syncing customer data between 17hats and Retently. When a new customer is created or updated in 17hats, this can trigger the creation or update of a customer profile in Retently. Additionally, when a project is completed in 17hats, it can trigger the sending of a transactional NPS or CSAT survey from Retently to gather feedback on the customer's experience. This feedback can then be used to update customer satisfaction scores in 17hats, providing a comprehensive view of customer satisfaction directly within the business management tool.

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About 17hats

17hats is a business management tool that helps users manage contacts, projects, and invoices efficiently. It allows for creating, updating, and searching contacts.

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17hats to Retently

1

New Contact

Triggers when a new contact is created.
2

Updated Contact

Triggers when an already existing contact is updated.
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Retently to 17hats

1

Create Contact

Creates a new contact.
2

Search Contact

Finds an existing contact.
3

Update Contact

Updates an already existing contact.
4

Find or Create Contact

Finds an existing contact.

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