Integrate Google Vertex AI with Retently

Integrate Vertex AI to automatically analyze text responses from NPS/CSAT/CES surveys for sentiment, classify feedback into categories, and generate insights that can be used to improve customer service strategies. Additionally, use AI-generated prompts to enhance survey questions based on previous feedback trends.

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About Google Vertex AI

Vertex AI provides fully managed machine learning tools for building, deploying, and scaling ML models. It offers functionalities for analyzing text sentiment, classifying text, generating prompts, and creating images.

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Google Vertex AI to Retently

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Retently to Google Vertex AI

1

Analyze Text Sentiment

Analyzes text for positive or negative sentiment.
2

Classify Text

Classifies some text from amongst a list of categories.
3

Send Prompt

Sends a prompt and generates a completion.
4

Write an Email

Writes the content of an email based on your provided prompt for use in a subsequent step.
5

Conversation

Sends a chat message, optionally storing messages as you go.
6

Generate Image

Generates an image from a prompt.
7

Summarize Text

Summarizes text.
8

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.

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