Integrate Google Business Profile with Retently
Trigger NPS/CSAT surveys based on customer interactions or reviews on Google Business Profile, sync customer feedback from Google reviews to Retently for comprehensive customer sentiment analysis, and use survey responses to improve local customer engagement strategies.
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About Google Business Profile
Google Business Profile is a platform that allows businesses to create a profile on Google, helping them to engage with local customers through Google Search and Maps.
Google Business Profile to Retently
1
New Review
Triggers when a new review is created.Retently to Google Business Profile
1
Create Reply
Creates a reply for a specified review or updates the reply if one already exists.2
Create Post
Creates a post for a specified location.3
API Request (Beta)
Makes a raw HTTP request that includes this integration's authentication.
Greg Raileanu
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