Integrate Boombirds with Retently

Trigger NPS/CSAT surveys after service requests are completed, sync customer profiles between Boombirds and Retently, and use survey feedback to improve service processes.

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About Boombirds

Boombirds allows users to create and manage service requests and customer information efficiently.

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Boombirds to Retently

1

Get Service Request Details

Triggers when a service request is created, work starts, is completed, or is closed.
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Retently to Boombirds

1

Create Service Request Ticket

Adds a new service request ticket.
2

Add New Customer

Creates a new customer.
3

Search Customer by Id

Finds a customer in Boombirds.

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