Integrate Hull with Retently

Sync customer profiles and attributes between Hull and Retently to ensure accurate and up-to-date information for survey targeting. Use Hull's event logging to trigger NPS/CSAT surveys based on specific customer interactions or changes in account status. Incorporate survey responses and score updates from Retently into Hull's customer data for enhanced segmentation and personalized communication strategies.

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About Hull

Hull allows for the management of account and user attributes, segment tracking, and event logging. It provides integration for creating and updating user and account information.

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Hull to Retently

1

Account Attribute Updated

Triggers when an account attribute is updated
2

Account Entered Segment

Triggers when an account enters a segment
3

User Attribute Updated

Triggers when a user attribute is updated
4

User Entered Segment

Triggers when a user enters a segment
5

User Left Segment

Triggers when a user leaves a segment.
6

Account Created

Triggers when an account is created
7

Account Left Segment

Triggers when an account leaves a segment
8

User Created

Triggers when a user is created
9

User Event Created

Triggers when a user event is created
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Retently to Hull

1

Create or Update a User

Sends attribute updates to the user identified by an email. Will create the user if not created already.
2

Find an Account

Search for an account by domain or external ID.
3

Create or Update an Account

Sends attribute updates to the account identified by a domain. Will create the account if not created already.
4

Create User Event

Adds an event to the user identified by an email. Will create the user if not created already.
5

Find a User

Search for a user by email or external ID.

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