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Integrate Teachable with Retently NPS

Sync NPS scores with Teachable and trigger NPS surveys from Teachable with Retently NPS. With Retently NPS & Teachable Integration, you can: send an NPS survey or add contact in Retently whenever a user enrolls themselves in a course regardless of whether it is a free or paid course. If you add them as an admin, this does not trigger or create a new user in your Teachable school. This action is only available to schools on the Professional plans and higher when an NPS score is received.

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About Teachable

Create and sell beautiful online courses with the platform used by the best online entrepreneurs to sell $50m+ to over 4 million students worldwide.

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Teachable to Retently NPS

1

New Sale

Send an NPS survey or add contact in Retently whenever a user enrolls themselves in a course regardless of whether it is a free or paid course. If you add them as an admin, this does not trigger.
2

New User

Send an NPS survey or add contact in Retently whenever a new user signs up for your school.
3

New Enrollment

Send an NPS survey or add contact in Retently when a user enrolls in a course. (Note: User's will need to confirm enrollment before the trigger fires if you manually add them to a course).
4

Profile Updated

Send an NPS survey or add contact in Retently whenever a user updates their profile on your school.
5

Lecture Completed

Send an NPS survey or add contact in Retently whenever a user completes a lecture on your school.
6

New Transaction

Send an NPS survey or add contact in Retently when a student is successfully charged and makes a payment for a sale (including one-time, subscription, or payment plan purchases). For a subscription or a payment plan, there is a new transaction created for every single payment.
7

New Graded Quiz Result

Send an NPS survey or add contact in Retently when a user completes a graded quiz in one of your courses.
8

Course Completed

Send an NPS survey or add contact in Retently when a user completes 100% of a course.
9

Subscription Cancelled

Send an NPS survey or add contact in Retently whenever a user cancels a subscription on your school.
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Retently NPS to Teachable

1

Create New User

Create a new user in your Teachable school. This action is only available to schools on the Professional plans and higher when an NPS score is received.
2

Enroll User in Course

Enroll a user in a course on your Teachable school. (If the person does not have an account, one will be created and they will then be enrolled.) This action is only available to schools on the Professional plans and higher when an NPS score is received.
3

Unenroll Student From Course

Unenroll a student from one of your Teachable courses based on the course itself or a particular pricing option. This action is only available to schools on the Professional plan or higher when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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