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Integrate Synap with Retently

Trigger NPS/CSAT surveys after course completion or assessment submission to gather feedback on user experience and course quality. Sync user profiles and analytics data to enhance customer insights and improve course offerings.

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About Synap

Synap is an online platform that allows users to create and manage assessments and courses. It provides tools for user registration, assignment tracking, and user analytics.

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Synap to Retently

1

Completed Assignment

Triggers when a user completes an assignment.
2

Submitted Attempt

Triggers when a user submits an attempt on any test.
3

User Registered for Exam

Triggers when a user is registered for an exam.
4

Flag Planted

Triggers when a flag is planted on a question.
5

User Added to User Group

Triggers when a user is added to a user group.
6

User Updated

Triggers when any of the following information for a user is updated: Email, Name, Custom Attributes, Preferences.
7

Completed Attempt

Triggers when a user completes a test attempt.
8

Completed Exam

Triggers when a user completes an exam attempt.
9

Submitted Exam

Triggers when a user submits an exam.
10

Store Purchase

Triggers when a product has been purchased from your store.
11

User Registered

Triggers when a new user registers on your portal.
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Retently to Synap

1

Add User to User Group

Adds a user to a user group.
2

Get Attempt

Gets detailed attempt information using its ID.
3

Remove Study Item From User's Study

Removes a study item from a user's study.
4

Update User

Updates a user's attributes.
5

Get User by ID

Gets information about a User from their ID.
6

Add Study Item to User's Study

Adds a study item to a user's study.
7

Generate User

Generates an account for a new user.
8

Invite User

Sends an invite to a new user or adds an existing user to the correct group.
9

Remove User From User Group

Removes a user from a user group.
10

Get User by Email

Gets user information from their email.

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