Integrate Alive5 with Retently

Trigger NPS/CSAT surveys after customer support interactions, sync customer communication history and preferences, and use feedback scores to improve support strategies and customer satisfaction.

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About Alive5

Alive5 is a customer support application that enables communication through SMS and live chat. It allows users to send and receive messages, creating a seamless support experience.

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Alive5 to Retently

1

Sent SMS

Triggers when a new SMS is sent.
2

Live Chat Start

Triggers when a chat is initiated.
3

Received Message

Triggers when a new SMS is received.
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Retently to Alive5

1

Send SMS

Creates a ticket when an SMS is sent.

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