Integrate BirdSeed with Retently

Trigger NPS/CSAT surveys after customer interactions such as calls or meetings, sync customer contact details captured by BirdSeed with Retently, and use survey feedback to improve communication strategies.

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About BirdSeed

BirdSeed facilitates customer communication through various channels by capturing requests for calls, meetings, and chats, as well as processing contact form submissions and email captures.

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BirdSeed to Retently

1

New Call Request

Triggers when a customer requests a phone call.
2

New Scheduled Meeting

Triggers when a customer schedules a meeting.
3

New Contact Form

Triggers when a customer submits a new contact form.
4

Completed Chat Transcript

Triggers when the transcript of a completed chat session is ready.
5

New Email Capture

Triggers when a new customer email is captured.
6

New Live Chat Request

Triggers when a customer starts a new live chat session.
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Retently to BirdSeed

We don't have any triggers yet for BirdSeed, but we're working on it!

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