Integrate Botsify with Retently

Integrate Botsify to trigger NPS/CSAT surveys after specific chatbot interactions, such as resolving a customer query or completing a form submission, and use survey responses to refine chatbot responses and improve customer service strategies.

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About Botsify

Botsify offers tools for creating chatbots that can interact with users. Key functionalities include triggering events based on user interactions, submitting forms, and managing user conversations.

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Botsify to Retently

1

Botsify Human Help

Triggers when a person talking to Bot needs Human Help.
2

Form Submitted

Triggers when a user submits form.
3

New Lead

Triggers when any website bot collects a lead from user.
4

A New Subscriber From Facebook

Triggers when there is a new user started talking to your Facebook Bot.
5

User Attribute Added

Triggers when any user attribute is added.
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Retently to Botsify

1

Create Story

Creates a new story.
2

Get User Conversations

Fetches all user conversations using the provided user id.
3

Send Broadcast

Sends Broadcast message to Bot's Facebook Users.

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