Integrate eviivo with Retently
Trigger NPS/CSAT surveys after a guest checks out or modifies their reservation, sync guest profiles and reservation details with Retently to maintain updated customer feedback records, and use survey responses to improve guest experience and service offerings.
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About eviivo
eviivo offers booking management services for accommodations, enabling users to manage reservations, modify guest details, and monitor room statuses effectively.
eviivo to Retently
Booking Cancelled
Triggers when an existing booking is cancelled.Booking Checked In
Triggers when the guests check into a booking.Booking Confirmed
Triggers when a new booking is reserved and confirmed.Booking Note Modified
Triggers when the reservation notes for a booking are modified.Booking Primary Guest Modified
Triggers when the reservation primary guest for a booking is modified.Cleaning Room Status Cleaning Required
Triggers when the cleaning status of the room changes to 'cleaning required'.Cleaning Room Status Ready
Triggers when the cleaning status of the room changes to 'ready'.Booking Charge Damage Deposit Secured
Triggers when the damage deposit for a reservation is secured.Booking Checked Out
Triggers when the guests check out of a booking.Booking Dates Modified
Triggers when the reservation dates for a booking are modified.Booking Occupancies Modified
Triggers when the reservation occupancies for a booking are modified.Booking Room Modified
Triggers when the reservation room for a booking is modified.Cleaning Room Status Maintenance
Triggers when the cleaning status of the room changes to 'maintenance' required.Retently to eviivo
Update Booking Notes
Appends additional text to the Booking Notes.
Greg Raileanu
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