Integrate FullStory with Retently

Integrate FullStory to trigger NPS/CSAT surveys after significant user interactions or events, such as completing a key action or experiencing a crash. Sync user interaction data to update customer profiles in Retently, enabling more personalized survey targeting and improving customer experience management.

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About FullStory

FullStory captures user interactions and helps analyze session events to improve user experience. It provides functionalities for tracking events, monitoring crashes, and managing user properties.

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FullStory to Retently

1

Native Mobile Crash

Triggers when a native mobile crash event is detected.
2

Custom Event

Triggers when a custom event is detected in a FullStory session.
3

Note Created

Triggers when a user adds a note to a session.
4

Segment Threshold Alert

Triggers when a segment threshold alert in FullStory is fired.
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Retently to FullStory

1

Set User Properties

Updates user information in FullStory.
2

Track Event

Sends an event to FullStory.

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