Integrate Sengii Community with Retently

Sync user profiles between Sengii Community and Retently to ensure up-to-date customer information, trigger NPS/CSAT surveys when significant account changes occur, and use survey feedback to enhance community management strategies.

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About Sengii Community

Sengii Community is a platform that allows users to manage groups and user accounts within an organization. It supports creating, updating, retrieving, and deleting user and group data.

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Sengii Community to Retently

1

Get New and Modified Groups

Triggers when a group is created or edited. Gets list of organization groups, by last modified.
2

Get New and Modified Users

Triggers when a new user is created. Get list of users in organization, updated as they are added or modified.
3

Get Modified Group Roster

Triggers when a person is added to a group. Gets list of group roster, by last modified.
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Retently to Sengii Community

1

Create New User

Adds a new user in Connect.
2

Delete User

Soft deletes user. (Only reversible by contacting support).
3

Read User

Retrieves all user fields using Connect Id.
4

Update Group

Updates a Connect Group. The operation only updates the fields that are sent (excluding the ID), but it updates all fields sent, even if they are blank or empty.
5

Update User

Updates user fields in Connect. The operation only updates the fields that are sent (excluding the ID), but it updates all fields sent, even if they are blank or empty.
6

Search Groups

Searches for an existing Group, partial matching on Name, Display Email or Summary. Case Insensitive.
7

Create New Group

Creates a new Connect Group.
8

Delete Group

Soft deletes group. (Only reversible by contacting support).
9

Read Group

Reads all values of a Connect Group.
10

Remove From Group Roster

Removes from Group Roster.
11

Update Group Roster

Updates Group Roster (Add).
12

Read Group Roster

Reads Group Roster with Pagination.
13

Search Users

Searches for an existing user, partial matching on Name or Email. Case Insensitive.

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