Integrate Bonjoro with Retently

Use Bonjoro to send personalized video messages after a 'New Survey Response' trigger to thank customers for their feedback, or after a 'Score Updated' trigger to address customer concerns or celebrate positive feedback. Additionally, Bonjoro can utilize Retently's 'Create/Update Customer' action to keep customer profiles updated with engagement data.

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About Bonjoro

Bonjoro allows users to send personalized video messages to engage with customers. It includes various interactions for monitoring email opens, reactions, and task creation.

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Bonjoro to Retently

1

Bonjoro Reassigned

Triggers when an existing Bonjoro is assigned to a different team member.
2

Bonjoro Call to Action Clicked

Triggers when a user clicks the Bonjoro call to action.
3

Bonjoro Created

Triggers when a Bonjoro is created by a team member or automation.
4

Bonjoro Email Opened

Triggers when a Bonjoro email is opened.
5

Bonjoro Reply

Triggers when a Bonjoro is replied to.
6

Bonjoro Watched

Triggers when a Bonjoro is watched.
7

Bonjoro Bounced

Triggers when a Bonjoro email bounces, noting that custom mail integrations may not detect bounces.
8

Bonjoro Sent

Triggers when a Bonjoro is sent by a team member.
9

Bonjoro Dismissed

Triggers when a Bonjoro is dismissed by a team member.
10

Bonjoro Reaction

Triggers when a user reacts to a Bonjoro.
11

Bonjoro Shared

Triggers when a Bonjoro is shared on social media.
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Retently to Bonjoro

1

Message Templates

Lists available Message Templates.
2

Workspaces

Lists available Workspaces.
3

Create Task

Creates a Bonjoro Task. To complete it, record a video message using the Bonjoro platform.

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