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Integrate Help Scout with Retently NPS

Sync NPS scores with Help Scout and trigger NPS surveys from Help Scout with Retently NPS. With Retently NPS & Help Scout Integration, you can: send an NPS survey or add contact in Retently when a new customer is added or create a new conversation from a customer when an NPS score is received.

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About Help Scout

Make every customer service interaction a more human one. Use Help Scout. Trusted by over 7,000 businesses in 140 countries. Get started for free.

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retently nps to Help Scout

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Help Scout to retently nps

1

New Customer

Send an NPS survey or add contact in Retently when a new customer is added.

2

New Assigned Conversation

Send an NPS survey or add contact in Retently when a conversation is assigned to a specified user.

3

New Mailbox

Send an NPS survey or add contact in Retently when a new added mailbox is added.

4

New Conversation

Send an NPS survey or add contact in Retently when a new conversation is created.

5

New User

Send an NPS survey or add contact in Retently when a new Help Scout user is created.

1

Create Conversation From Customer

Create a new conversation from a customer when an NPS score is received.

2

Create Customer

Creates a customer if it does not already exist when an NPS score is received.

3

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user when an NPS score is received.

Help Scout logo

Help Scout to retently nps

1

New Customer

Send an NPS survey or add contact in Retently when a new customer is added.

2

New Assigned Conversation

Send an NPS survey or add contact in Retently when a conversation is assigned to a specified user.

3

New Mailbox

Send an NPS survey or add contact in Retently when a new added mailbox is added.

4

New Conversation

Send an NPS survey or add contact in Retently when a new conversation is created.

5

New User

Send an NPS survey or add contact in Retently when a new Help Scout user is created.

Help Scout logo

retently nps to Help Scout

1

Create Conversation From Customer

Create a new conversation from a customer when an NPS score is received.

2

Create Customer

Creates a customer if it does not already exist when an NPS score is received.

3

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user when an NPS score is received.

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Use API

Use Retently API to integrate with your web application

Our API allows you to connect Retently to your web application or an on-premise software. The API gives you the possibility to build custom integrations, workflows and scenarios using Retently OAuth.

  • List your customers from Retently
  • Get latest customer score
  • Get latest customer feedback
  • Create and update customers in Retently
  • Send transactional NPS surveys
CHECK API DOCUMENTATION