About Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Zoho Desk to Retently NPS
New ContactTriggers when new contact is created. Import the contact to Retently.
New TicketTriggers when a new ticket is created.
New CommentTriggers when a new comment is added to any ticket in the selected department.
Updated TicketTriggers when a ticket is updated.
New Status ChangeTriggers when a status of ticket is changed. Trigger a survey in Retently when a ticket is closed as completed.
Retently NPS to Zoho Desk
Create TicketCreates a new ticket when a Promoter or Detractor score is received
Add CommentAdd a comment to a ticket when an NPS/CSAT/CES score is received.
Create ContactCreates a new contact.
Create AccountCreates a new account.
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Automatically import new users to Retently, and create new tickets in Zendesk based on...
Automatically import new customers to Retently and send them surveys. Create new tickets in...
Use API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
- Fetch your customers from Retently
- Get the NPS, CSAT, CES scores
- Receive the latest customer feedback
- Create and update customers in Retently
- Unsubscribe customers in Retently
- Send transactional surveys