Integrate Avoma with Retently

Trigger NPS/CSAT surveys after significant customer calls or meetings, sync customer feedback scores to refine conversation analysis, and use survey responses to improve customer service and training programs.

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About Avoma

Processes audio recordings of calls and meetings, allowing users to upload and analyze conversations.

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Avoma to Retently

1

New Conversation

Triggers when a new conversation (call or meeting) is processed by Avoma.
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Retently to Avoma

1

Upload Audio Call

Uploads an audio recording to Avoma and processes it.

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