Integrate SalesLens with Retently

Trigger NPS/CSAT surveys after significant customer interactions identified in call transcriptions, sync customer feedback from calls with Retently profiles, and use survey responses to enhance call handling strategies.

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About SalesLens

SalesLens is an application designed for call tracking, enabling users to manage and analyze conversations effectively. It allows uploads of conversation transcriptions and recordings to facilitate better insights.

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SalesLens to Retently

1

New Conversation

Triggers when a new conversation has been processed.
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Retently to SalesLens

1

Upload Conversation Transcription

Uploads a conversation using its text transcription.
2

Upload Conversation Record

Uploads a conversation record by its URL.

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