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Integrate WooCommerce with Retently CX using Zapier

Send a transactional NPS survey to customers that have placed a new WooCommerce order, or when a subscription status changes.

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About WooCommerce

WooCommerce is the eCommerce platform for WordPress.

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WooCommerce to Retently NPS

1

New Line Item in Order

Send an NPS survey or add contact in Retently when there is a new line time order.
2

New Order Status Change

Send an NPS survey or add contact in Retently when the order changes status.
3

Subscription Renewal Failed

Send an NPS survey or add contact in Retently when a subscription renewal payment fails. Only available when the WooCommerce Subscriptions extension is activated.
4

New Order

Send an NPS survey or add contact in Retently when a WooCommerce order is paid for (order changes status to Processing).
5

New Customer

Send an NPS survey or add contact in Retently when a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.
6

Subscription Created

Send an NPS survey or add contact in Retently when a subscription is created, either via the Checkout or via the REST API. Only available when the WooCommerce Subscriptions extension is activated.
7

Subscription Status Changed

Send an NPS survey or add contact in Retently when a subscription changes status. Consider using with a Filter. Only available when the WooCommerce Subscriptions extension is activated.
8

Subscription Renewal

Send an NPS survey or add contact in Retently when a subscription renewal payment completes successfully. Only available when the WooCommerce Subscriptions extension is activated.
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Retently NPS to WooCommerce

1

Update Customer

Updates an existing customer.
2

Update Order

Updates an existing order.
3

Create Customer

Creates a new customer.
4

Update Subscription

Updates an existing subscription.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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