Integrate WooCommerce with Retently

Trigger automated NPS/CSAT surveys after purchases or subscription renewals, sync customer purchase history and contact details with Retently, and use feedback scores to enhance customer service and marketing strategies.

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About WooCommerce

WooCommerce is an eCommerce platform that integrates with WordPress, enabling functionalities for managing bookings, customers, orders, and subscriptions.

WooCommerce logoRetently

WooCommerce to Retently

1

Booking

Triggers when any Booking is created, updated, deleted, etc. WooCommerce Bookings must be installed and enabled.
2

Customer

Triggers when any Customer is created, updated, deleted, etc.
3

Order

Triggers when any Order is created, updated, deleted, etc.
4

Order Note

Triggers when an Order Note is created or deleted.
5

Subscription

Triggers when any Subscription is created, updated, deleted, etc. WooCommerce Subscriptions must be installed and enabled.
6

User Membership

Triggers when any User Membership is created, updated, deleted, etc. WooCommerce Memberships must be installed and enabled.
7

Coupon

Triggers when any Coupon is created, updated, deleted, etc. Coupon functionality must be enabled.
8

Membership Plan

Triggers when any Membership Plan is created, updated, deleted, etc. WooCommerce Memberships must be installed and enabled.
9

Line Item in an Order

Triggers when any Order is created, updated, deleted, etc. Creates a separate task for each line item in an Order.
10

Product

Triggers when any Product or Variation is created, updated, deleted, etc.
11

Subscription Note

Triggers when a Subscription Note is created or deleted.
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Retently to WooCommerce

1

Update Coupon

Updates an existing Coupon.
2

Update Customer

Updates an existing Customer.
3

Create Order Note

Creates a new Order Note.
4

Create Product

Creates a new Product or Variation.
5

Update Product Stock Quantity

Manages the stock quantity and stock status of an existing Product or Variation by SKU or ID.
6

Create Subscription

Creates a new Subscription.
7

Update Subscription

Updates an existing Subscription.
8

Update User Membership

Updates an existing User Membership.
9

Find Coupon

Finds a Coupon by searching.
10

Find Membership Plan

Finds a Membership Plan by searching.
11

Find Order

Finds an Order by searching.
12

Find Subscription Note

Finds a Subscription Note by searching.
13

Find User Membership

Finds a User Membership by searching.
14

Find or Create Customer

Finds a Customer by searching.
15

Find or Create Order

Finds an Order by searching.
16

Find or Create Subscription Note

Finds a Subscription Note by searching.
17

Find or Create User Membership

Finds a User Membership by searching.
18

Create Coupon

Creates a new Coupon.
19

Create Customer

Creates a new Customer.
20

Create Order

Creates a new Order.
21

Update Order

Updates an existing Order.
22

Update Product Price

Manages the regular price or sale price of an existing Product or Variation by SKU or ID.
23

Update Product

Updates an existing Product or Variation.
24

Create Subscription Note

Creates a new Subscription Note.
25

Create User Membership

Creates a new User Membership.
26

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
27

Find Customer

Finds a Customer by searching.
28

Find Order Note

Finds an Order Note by searching.
29

Find Product

Finds a Product or Variation by searching.
30

Find Subscription

Finds a Subscription by searching.
31

Find or Create Coupon

Finds a Coupon by searching.
32

Find or Create Order Note

Finds an Order Note by searching.
33

Find or Create Product

Finds a Product or Variation by searching.
34

Find or Create Subscription

Finds a Subscription by searching.

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