Integrate WooCommerce with Retently CX using Zapier
Send a transactional NPS survey to customers that have placed a new WooCommerce order, or when a subscription status changes.
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About WooCommerce
WooCommerce is the eCommerce platform for WordPress.
WooCommerce to Retently NPS
1
New Line Item in Order
Send an NPS survey or add contact in Retently when there is a new line time order.
2
New Order Status Change
Send an NPS survey or add contact in Retently when the order changes status.
3
Subscription Renewal Failed
Send an NPS survey or add contact in Retently when a subscription renewal payment fails. Only available when the WooCommerce Subscriptions extension is activated.
4
New Order
Send an NPS survey or add contact in Retently when a WooCommerce order is paid for (order changes status to Processing).
5
New Customer
Send an NPS survey or add contact in Retently when a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.
6
Subscription Created
Send an NPS survey or add contact in Retently when a subscription is created, either via the Checkout or via the REST API. Only available when the WooCommerce Subscriptions extension is activated.
7
Subscription Status Changed
Send an NPS survey or add contact in Retently when a subscription changes status. Consider using with a Filter. Only available when the WooCommerce Subscriptions extension is activated.
8
Subscription Renewal
Send an NPS survey or add contact in Retently when a subscription renewal payment completes successfully. Only available when the WooCommerce Subscriptions extension is activated.
Retently NPS to WooCommerce
1
Update Customer
Updates an existing customer.
2
Update Order
Updates an existing order.
3
Create Customer
Creates a new customer.
4
Update Subscription
Updates an existing subscription.Related content
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Use API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
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Fetch your customers from Retently
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Get the NPS, CSAT, CES scores
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Receive the latest customer feedback
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Create and update customers in Retently
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Unsubscribe customers in Retently
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Send transactional surveys
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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.
