Integrate Maropost Commerce Cloud with Retently

Trigger NPS/CSAT surveys after sales transactions or abandoned cart recoveries, sync customer profiles and purchase history with Retently, and use feedback scores to enhance customer service and marketing strategies.

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RetentlyMaropost Commerce Cloud logo

About Maropost Commerce Cloud

Provides functionality for online store management, including processing sales, managing abandoned carts, and creating content and items.

Maropost Commerce Cloud logoRetently

Maropost Commerce Cloud to Retently

1

New Cart

Triggers when new abandoned carts are made.
2

New Content

Triggers when new content pages are made.
3

New Item

Triggers when new items are created.
4

New Paid Order

Triggers on new paid orders.
5

New RMA

Triggers when a new RMA is created.
6

New Updated Order

Triggers when an order is updated.
7

New Completed Order

Triggers on new completed orders (dispatched or cancelled).
8

New Customer

Triggers when a new customer is created.
9

New Order

Triggers on new orders.
10

New Payment

Triggers on new payments.
11

Updated Customer

Triggers when a customer is updated.
12

Updated Item

Triggers when an item is updated.
RetentlyMaropost Commerce Cloud logo

Retently to Maropost Commerce Cloud

1

Create Content

Creates a new content page.
2

Create Item

Creates a new item.
3

Update Order

Updates an existing order.
4

Create RMA

Creates a new RMA.
5

Update Item

Updates an existing item.
6

Find Customer

Finds a customer by searching.
7

Find Item

Finds an item by searching.
8

Find Payment

Finds an existing payment by searching.
9

Find or Create Content

Finds content by searching.
10

Find or Create Item

Finds an item by searching.
11

Find or Create Payment

Finds an existing payment by searching.
12

Create Customer

Creates a new customer.
13

Create Order

Creates a new order.
14

Create Payment

Creates a new payment.
15

Update Customer

Updates an existing customer.
16

Find Content

Finds content by searching.
17

Find Multiple Items

Finds multiple items and returns them as line items.
18

Find Order

Finds an existing order by searching.
19

Find RMA

Finds an existing RMA by searching.
20

Find or Create Customer

Finds a customer by searching.
21

Find or Create Order

Finds an existing order by searching.
22

Find or Create RMA

Finds an existing RMA by searching.

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