Integrate BaseLinker with Retently

Trigger NPS/CSAT surveys after order completions or shipping updates, sync customer order history and contact details with Retently, and use feedback scores to improve order handling and customer service strategies.

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About BaseLinker

BaseLinker is a cloud-based system that integrates multiple marketplaces, stores, and carriers. It allows users to handle orders efficiently.

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BaseLinker to Retently

1

New Invoice

Triggers when a new invoice is created.
2

Order Status Changed

Triggers when the status is changed on an order.
3

New Order

Triggers when a new order is confirmed.
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Retently to BaseLinker

1

Add Order

Creates a new order.
2

Add a Tracking Number

Adds a tracking number to the order.
3

Get Order Package

Gets shipment for the selected order (returns only the first).
4

Update Order Status

Updates the status of a specific order.
5

Add Invoice

Adds an invoice to the order.
6

Add Payment

Adds a payment to the order.
7

Get Order Fields

Gets extra fields for the selected order.
8

Update Order

Updates a specific order.

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