Integrate Aiva with Retently

Trigger NPS/CSAT surveys based on specific user interactions tracked by Aiva, such as completing a video or form submission, and sync engagement data to Retently to enrich customer profiles and improve feedback analysis.

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About Aiva

Aiva provides functionalities for engagement tracking and response management through various user interactions such as clicks, video views, and submissions.

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Aiva to Retently

1

New Click Through

Triggers when a user is successfully redirected to a new link.
2

New Response

Triggers when a user submits a response by interacting with a button.
3

New Video View

Triggers when engagement with a video is detected.
4

New Submission

Triggers when a new text or email submission is sent from a user.
5

New Social Engagement

Triggers when engagement via social media has been detected.
6

New Multi Submission

Triggers when a visitor submits multiple pieces of information on the same tile or across multiple tiles.
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Retently to Aiva

We don't have any triggers yet for Aiva, but we're working on it!

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