Integrate CommunityForce with Retently
Trigger NPS/CSAT surveys after application submissions or award notifications, sync applicant profiles with Retently to maintain updated customer data, and use survey feedback to improve the application process and customer satisfaction.
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About CommunityForce
CommunityForce provides solutions for application management, allowing users to submit applications, receive notifications, and manage awards through various interactions.
CommunityForce to Retently
Decline Award
Triggers when the applicant declines the award.Forgot Password
Triggers when a user clicks on the Forgot Password button on the login screen.Nominate Section
Triggers when an applicant nominates a section.Release Section
Triggers when the admin user releases a section(s) for an applicant.Application Submit
Triggers when a new application is submitted.New Registration
Triggers when a new user registers.
Retently to CommunityForce
Applicant and Agency Referrals Notification to the Applicant
Sends a referral invitation email to the applicant inviting them to apply.Application Invitation Notifications to the Applicant
Sends an email to the applicant notifying them that they can apply as soon as they are assigned to the application.Review Submit Notification to Application Contact
Sends an email notification to the application contact person whenever a reviewer submits their review for an applicant's application.SMS Notification
Sends an SMS notification when a new application or award is submitted.Dummy
Identifies dummy users for testing and monitoring integrations.Notify Donor
Allows the admin to send a thank you letter to the appropriate donor for the fund awarded to the applicant(s).Reviewer Assignment
Notifies the reviewers that they have applicants waiting to be reviewed after assignments are made by the admin.Related blog posts
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