Integrate Kustomer with Retently

Trigger NPS/CSAT surveys after customer service interactions, sync customer profiles and interaction history, and use survey responses to enhance customer support strategies.

Start Free Trial
RetentlyKustomer logo

About Kustomer

Kustomer is a customer service solution that enables businesses to manage conversations and customer information across multiple channels.

Kustomer logoRetently

Kustomer to Retently

1

Conversation Created

Triggers when a new conversation is created.
2

Customer Created

Triggers when a new customer is created.
3

Message Created

Triggers when a new message is created.
4

Conversation Updated

Triggers when a conversation is updated.
5

Customer Updated

Triggers when a customer is updated.
6

Message Updated

Triggers when a message is updated.
RetentlyKustomer logo

Retently to Kustomer

1

Create Conversation

Creates a conversation.
2

Create Notes

Creates a note.
3

Update Conversation

Updates a conversation.
4

Find Conversation

Finds a conversation.
5

Find User

Finds a user.
6

Find or Create Customer

Finds a customer or creates one if it does not exist.
7

Create Customer

Creates a new customer in Kustomer.
8

Create User

Creates a user.
9

Update Customer

Updates an existing customer in Kustomer.
10

Find Customer

Finds a customer.
11

Find or Create Conversation

Finds a conversation or creates one if it does not exist.
12

Find or Create User

Finds a user or creates one if it does not exist.

Related blog posts

19 Great Customer Service Tips To Improve Your Customer Satisfaction

Customer satisfaction has a massive impact on your business’ success. A...

Greg RaileanuGreg RaileanuJan 4, 202419 min read
19 Great Customer Service Tips To Improve Your Customer Satisfaction

Similar Customer Support integrations

Integrate AdEPT AutoText with RetentlyAdEPT AutoTextzapier

Automatically send NPS/CSAT surveys after a support interaction is completed using AdEPT AutoText, and...

Learn more
Integrate Algomo with RetentlyAlgomozapier

Trigger NPS/CSAT surveys after customer support interactions, sync customer support data with Retently to...

Learn more
Integrate Alive5 with RetentlyAlive5zapier

Trigger NPS/CSAT surveys after customer support interactions, sync customer communication history and preferences, and...

Learn more
Integrate Alloy Navigator with RetentlyAlloy Navigatorzapier

Trigger NPS/CSAT surveys after resolving incidents or completing change requests to gather feedback on...

Learn more
Integrate Alloy Navigator Express with RetentlyAlloy Navigator...zapier

Trigger NPS/CSAT surveys after support ticket resolution or change request completion, sync customer profiles...

Learn more
Integrate AnswerConnect with RetentlyAnswerConnectzapier

Trigger NPS/CSAT surveys after customer calls or scheduled appointments to gather feedback on service...

Learn more
Integrate AnswerForce with RetentlyAnswerForcezapier

Trigger NPS/CSAT surveys after customer support interactions or lead capture events, sync customer call...

Learn more
Integrate appreci with Retentlyapprecizapier

Trigger personalized gift sending when a high NPS/CSAT score is received, reinforcing positive customer...

Learn more
Integrate ArtiBot.ai with RetentlyArtiBot.aizapier

Trigger NPS/CSAT surveys after a lead is captured or a support interaction is completed,...

Learn more
Integrate Aunoa with RetentlyAunoazapier

Trigger NPS/CSAT surveys after significant chatbot interactions, sync customer interaction data with Retently, and...

Learn more
Integrate BirdSeed with RetentlyBirdSeedzapier

Trigger NPS/CSAT surveys after customer interactions such as calls or meetings, sync customer contact...

Learn more
Integrate BoldDesk with RetentlyBoldDeskzapier

Trigger NPS/CSAT surveys after support ticket resolution to gather feedback on customer service, sync...

Learn more

Start your free 7-day trial

Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

CTA Image