Integrate HirePOS with Retently

Trigger automated NPS/CSAT surveys after sales or bookings, sync customer profiles and transaction history with Retently, and use feedback scores to enhance customer service and operational strategies.

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About HirePOS

HirePOS is a point of sale system that enables businesses to manage customers, items, sales, and bookings efficiently. It supports CRM functionality and online store management, facilitating streamlined operations.

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HirePOS to Retently

1

Deleted Item

Triggers when an item in HirePOS is deleted or made inactive via Setup > Items or when the Website Code or Website Description field is cleared.
2

New or Updated Customer

Triggers when a customer in HirePOS is created or updated via Setup > Customers.
3

New or Updated Item

Triggers when an item in HirePOS is created or updated via Setup > Items or via Sales > Online Store > Setup Store Items.
4

New Quote

Triggers when a quote record in HirePOS is created.
5

New or Updated Invoice

Triggers when a sales record (quote/booking/invoice) in HirePOS is created or updated.
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Retently to HirePOS

1

Create Lead

Creates a new CRM lead in HirePOS.
2

Create Customer

Creates a new customer in HirePOS.
3

Create Website Booking

Creates a new website booking in the HirePOS online store which can be declined or accepted into the backend HirePOS v5 web app.

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