Integrate CloudYa with Retently

Sync customer profiles between CloudYa and Retently to ensure up-to-date information, trigger NPS/CSAT surveys in response to customer events managed by CloudYa, and use survey feedback to enhance customer service strategies.

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About CloudYa

CloudYa allows users to manage customer data and creates customers within the system. It includes functionalities to respond to customer-related events.

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CloudYa to Retently

1

New Customer

Triggers when a new customer is created.
2

Updated Customer

Triggers when a customer is updated.
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Retently to CloudYa

1

Create Customer

Creates a customer in the system.

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